[josteink]

You can, but that results in a ton of UI where the user has to navigate between "allow" custom protocol and then selecting what applications are allowed to launch via this protocol.

Currently it's a maze of dialogs only technical people are able to navigate successfully. Expecting people already in need of support to manage to bypass this deliberate inconvenience is simply unrealistic.

The company I work for used to maintain a solution based on this approach. It worked well until browser-vendors started tightening up security.

After that we had to come up with a different solution all together, because almost no users managed to configure our integration successfully.

(And that rewrite was a lot of work, so I can see why Cisco/WebEx has been postponing it as much as possible)

[flukus]

Couldn't the also have a webx file extension and launch it that way? Or abuse copy/paste abilities? The former would allow easy desktop bookmarks as well.

They could even, god forbid, accept that it's not possible instead of coming up with "clever" ways to make it possible.