Fun fact, most dealers for a certain mfgr withing a metro area are usually owned by a single business and re-branded so they can collude on prices.
You find this out when you start shopping across state lines. All of the dealers in one state didn't want to come down on price until they found out I was talking to other dealers in another adjacent state, then they changed really fast.
> Is there no place to report such behavior to? The manufacturer?
The manufacturer is at the mercy of the dealers. Do you really think it's in the best interests of auto manufacturers to have their customers bent over a barrel on surprise fees and gouged on maintenance? There have been a number of attempts for auto manufacturers to make things less shitty for customers (Scion, Saturn, etc.) but at the end of the day, these attempts were not in the dealer's interest, and failed.
Fun fact, most dealers for a certain mfgr withing a metro area are usually owned by a single business and re-branded so they can collude on prices.
You find this out when you start shopping across state lines. All of the dealers in one state didn't want to come down on price until they found out I was talking to other dealers in another adjacent state, then they changed really fast.