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by wheelerwj 3437 days ago
I had this EXACT experience just this month. I went to have a screen replaced and I even explained (and apologized for the inconvenience) that I was very security focused. I set it up in advance so that would perform the repair in front of me, that the device wouldn't be plugged into any of their computers, and it wasn't to be taken out of sight.

Then, he straight up asked me for my password, "most customers write their password down so we can test that it works."

I feel a little bad because the look I must have given him was pretty absurd. I told him no, I'll just take the risk and test it myself.