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by snarf21
3430 days ago
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I agree. The problem is also that most people who are running SMB aren't experts at growing their data model. Over time, the owner needs new objects (rows, columns, sheets, etc.) and new things that need calculated and tracked BUT they also need to associate these new things to the old things. They are not going to be able to renormalize the data model (they don't know they have). They make new sheets or Excel files and do the best they can. It is flexible and can do whatever they want but that doesn't make it more efficient. I don't think that most of these people need new or custom software. They need someone to come in once a year and help them re-optimize their processes against the new reality. Excel might be enough but there has to be an investment in making that an efficient tool. |
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