[theandrewbailey]

He's telling technical people to cater to people who aren't themselves. They aren't necessarily "computational idiots"; they just don't intimately know how or why a computer works. They don't write code, but they still need to use a computer to get a job done, preferably as quickly and efficiently as possible.

The paragraph before that excellently illustrates this point:

> There was a time when, in Linux circles, mere users were rare. “What do you mean, you just want to use your computer to type articles and maybe add a little HTML to them?” the developer and admin types seemed to ask, as if all fields of endeavor other than coding were inferior to what they did.

Stop being critical about things that don't matter, and start being useful.

[RileyKyeden]

> He's telling technical people to cater to people who aren't themselves.

> Stop being critical about things that don't matter, and start being useful.

Seems like indubitably's comment met both goals: being useful, catering to people who aren't the author. As someone very different from the author, I appreciated indubitably's comment.