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by alikoneko 3438 days ago
> They've pretty much nailed the UX in their app ...

Ehhhh....I disagree because I have a less than stellar UX every time I use it. However, my situation is more or less an edge case. I rely on Uber to take me from the train station to work every morning. The train station is right by FLL. It's even called the Fort Lauderdale AIRPORT Station at Dania Beach. I have to call the drivers and tell them I'm at the train station and not the airport every time, and sometimes, they'll cancel or just go to the airport anyway. The GPS will place me at the airport sometimes too for extra fun. I've reported this several times to Uber, and it's still not fixed. It's also important to note a self driving car would make my situation worse (no one to contact when/if the app gets it wrong).

I would switch to Lyft, but after having a driver flat out refuse a fare, and leave me stranded in Miami, I'm not so keen on that idea.

2 comments

I wonder how much of those issues are Google Map's "fault"? (genuinely curious). I have the same issue where every damn time the uber tries to pick me up in the alley behind my apartment, not the street, for no good reason.
Why do you think you couldn't contact a self driving car? It would certainly be possible to build some AI that can handle "special instructions".