[OJFord]

> If you had a Nylas ID back when Pro was announced you got a gratis year of subscription.

Well, uh.. that didn't quite go that way for me.

The Pro 'transition' was a miserable experience that made me stop using it altogether* - it literally popped up asking me if I wanted to subscribe to Pro, and if I said 'no' (thinking I'll just continue non-Pro) the whole app quit.

* Coincidentally I tried it out again (seemed to get a 14day trial even though I'd used it before) a few days ago. There's still lots I like; the Basic tier is exactly what I needed really - last year when it suddenly held my emails hostage (slight hyperbole of course, there were still copies on the server).

[Fnoord]

I'm sorry to hear about your problem with the transition. Did you attempt to contact customer support about this?

My experience was I received a coupon via e-mail at june 15 2016. I upgraded the same day. But I also still use other e-mail clients to access my mail e.g. from my phone. So I would not be locked out of my e-mail if Nylas quit working that same day.