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by gsylvie 3444 days ago
At one of my jobs the network team uses a thing called "Forcepoint's TLS inspection" (aka Websense) (aka Raytheon). My browser happily let's that network team MITM me all day long without a peep, and logs & archives all my TLS traffic for who knows how long.

The funny thing is a VM I setup from my same laptop tried to make an https:// connection and the browser outright refused, without any possible workaround until I imported the Forcepoint CA cert.

Security people must love us users so bad. Love you, too! xox

(Note: the same network team imaged the laptop in the first place, and it's against my contract to re-image it. Hence the Forcepoint CA cert's presence in my browser's root chain. I prefer to call this LAN-In-The-Middle.)

2 comments

This is absolutely standard in the UK financial services industry, and ultimately required for compliance with financial regulators.

The alternatives are running agents on your machine that capture everything you do (which most shops I've been at do as well) and removing local administrative rights to prevent users from removing auditing software and deploying workarounds like your VM (also the norm now).

This has absolutely no bearing on the security of HTTPS/TLS as a whole, the chain of trust is working exactly as it's supposed to in this instance. It's distasteful as an end-user (and even more distasteful as one of the network engineers deploying it, wondering why it's not Information Security's job instead), but you can always quit that job and find another one (yep, that's what I did).

Assuming this is a laptop they assigned to you, what's wrong with any of that?
If you are in Europe (or at least some countries in Europe), it's illegal to read in-transit messages even if the recipient is at work and the interceptor is their employer.
Reference? I've worked at several companies claiming they are allowed to do this (which I don't necessarily believe, of course). Has it been tested in court?
Great link, thanks. However, it doesn't back up the claim you made. A few quotes:

"In Europe, there is technically no uniform body of “European law” that directly applies between employers and employees"

"Courts and scholars increasingly reference EU law, usually without clarifying whether the existence of a particular civil right protection in the EU Charter actually changed the legal situation as a matter of law, rather than as a matter of public policy."

There's a lot of fuzziness around implementation of a very loosely worded human rights clause, combined with prior national laws. Mostly aimed at protection from Government. Previous tests have mostly been cases where the individual did not consent or some such thing.

More directly, EC data protection directive hinges on: 1) contractual obligation; 2) consent; 3) statutory obligations; 4) balancing test. It seems highly likely that most business can legally MITM me if I sign the contract they want me to sign.

Most - but not all - of the private sector examples given (including Germany and France) hinge on the employer not following the correct process: either not notifying the employees, not gaining consent, or opting to allow private communications at work which are strictly forbidden from being monitored (in some countries).

That said, there is also:

"A number of EC member states, including Germany, Italy, the Netherlands, Spain, and the United Kingdom, strictly prohibit ongoing monitoring of employee communications and permit electronic monitoring only in very limited circumstances (e.g., where an employer already has concrete suspicions of wrong-doing against particular employees),265 subject to significant restrictions with respect to the duration, mode, and subjects of the monitoring activities"

It's not immediately clear if the applies to specific, targeted monitoring. The footnote says gives an example where informing the employee of valid reasons for investigating is sufficient.

(Note: I made no claims, just jumped in to provide references about the state of affairs in some European countries)

The pages I gave are specific case studies of the law in Germany & France. You are right that there is not too much overarching EU level legislation about these things, it's generally in national legislation and up to each country.

I'd hate to work security at a European company...
Less than 2% of the total staff probably realize that all their https traffic is being intercepted. I find it odd that we try to teach everyone the difference between http and https, and then we do this.