[sraybell]

At least you're throwing ideas around. It's a problem that really does need a solution, and it would be nice to get more people thinking about this.

Maybe this is part of the macro problem of communicating to management that isn't necessarily technical (which is a problem in and of itself, because management at some level SHOULD be technical. I've found that if management isn't techy enough when their direct reports are highly technical, you get performance measurement disparity).