Your situation is anecdotal at best. You are critiquing an in person experience to an online experience.
GT goes out of its way to say that the online experience and physical experience offer the same degree, is it not fair to compare them?
E.g. someone who did a PhD with one advisor vs another
Anecdotally I've felt all of the professors are eminently interested in interacting with MS students online.
GT goes out of its way to say that the online experience and physical experience offer the same degree, is it not fair to compare them?