[stinkytaco]

We do a few things:

1. Regular strategic planning which includes a community survey. This is conducted by an outside firm and non-users are targeted as part of the survey. We also do focus groups.

2. Interlibrary loan. You local library can likely get titles from other libraries. This should inform the collection.

3. Patron driven acquisition. Some way of suggesting books should be available. We buy most suggestions and find that books that are suggested circ better than ones selected by staff (generally, anyway).