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by eightturn 3454 days ago
I can see your point of view.. What I was trying to convey - albeit poorly - was a more holistic view of the domain, ie. the domain on the side of a truck. The domain on a tablecloth. The domain on a bumpersticker.

If I saw a plumber driving around Atlanta with www.AtlantaPlumber.com on his truck, #1 - it'd be easy for me to remember, and #2 it'd be a more positive than negative perception of that business.

4 comments

This is even more important if your business uses e-mail to communicate with customers.

I used to own a print business with a .net domain name. We'd often tell a new customer our e-mail address at the end of our first phone call. But too many times customers would just type .com in the e-mail address and then assume that our business has lousy service.

After a few months I paid a cyber-squatter (if that is still the appropriate term) $1600 for the .com version of our name and I never regretted that decision.

author here:

yes.. this..

side story, a friend of mine owns a city dotCOM name that also has a university with the corresponding .edu..

He receives email regularly from students pleading (to teachers) for an extra day for thesis completion or a gpa bump : )

People click strong and authoritative names. Generic domains often are strong and authoritative, but they aren't the only example of strong and authoritative names. I think your article misses this point.

One thing I would mention is that many people know that names like "BikeTours.com" were the first to be registered in the early Internet days, and these days do carry a degree of trust through age.

Are there plumbers in Atlanta that aren't fully booked without having nice domain names?
If they are fully booked, they should be raising their prices.
Are you the author of this post? Is there any way to contact you?
oop.. I guess I should mentioned that I'm the author.. you can ping me on twitter if that works.. or here : )
Please add your twitter handle to your profile. :)
done : ) I'm a HN noob.
xD