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by lobster_johnson 3451 days ago
You're probably right. But it doesn't explain why Apple is so good at this and so few other companies aren't. They must realize the confusion they're creating among consumers. Is it because they're still rooted in 80s/90s PC culture?

Nice brand names like MacBook doesn't preclude having precise model IDs, though. The MacBook range mostly has unique model names (and Apple publishes a full list [1]), for example.

As a counter-argument, an example from TVs: The same TV models are sold all over the world with different identifiers. They'll do things like tack on an "E" for European models. But it makes it really hard to find reviews, because the same Samsung model sold in the US as UN40J5200 might be UN40J5300E in Europe, and you don't necessarily know how to translate between the two identifiers (though they often have a system about what the letters and digits mean so you can decode them, kind of). You might find a review for Samsung UN40J6200 and hope that it's close enough.

[1] https://support.apple.com/en-us/HT201300

2 comments

> Apple is so good at this and so few other companies aren't

> Nice brand names like MacBook doesn't preclude having precise model IDs, though. The MacBook range mostly has unique model names (and Apple publishes a full list [1]), for example.

I guess the difference is that Apple doesn't list each and every configuration option as a different product, but only shows them when it's relevant: During the purchase process / checkout. While Lenovo, Dell and Co. show a collection of slightly different configurations as separate cards in what looks like a very generic e-commerce theme, Apple wants you to make decisions step by step:

- Visit central product page (iMac / iPhone / Macbook / Macbook Pro / ...)

- Follow store / purchase link

- Select one of very few base models that are distinguishable by major (!) attributes (like screen size or the good/better/best-principle)

- Adjust details (CPU, RAM, etc.) as needed. Or don't and just opt for the default base model.

This process covers 27 different product variants in a step by step checkout workflow that is easy to grasp and understand by the customer.

That's because Apple is not afraid to shut down a product that still makes money, and offer less choice to customers.

Typically when they released the iPod nano, they decided to stop the iPod mini even though some customer would have still chosen it.