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by mcguire
3461 days ago
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As to that last paragraph, some specific quotes from the article: "Airbnb has also bowed to pressure over planning concerns in residential areas, by agreeing to help enforce annual rental limits. But consumer protection is another emerging issue. David Weston, chairman of the Bed and Breakfast Association, criticises Airbnb for not ensuring compliance with fire regulations. “I think the public assumes some sort of checking if you are booking with a big global brand,” he adds. "By contrast, members of his association with as few as three letting bedrooms have been required to install fully wired fire alarms and fire doors. “We have had instances of people having to spend thousands of pounds,” he says. “It is extremely galling to find that fast-growing competitors are not complying with anything.” [...] "Airbnb rejects criticism of its fire safety measures, saying the Chief Fire Officers Association has confirmed that the advice it offers hosts is proportionate to the requirements of a family home. It encourages hosts to install safety features and, for a limited period, has offered a single free smoke/carbon monoxide detector — although it does not oblige hosts to fit smoke alarms. Its website says hosts have the option to fill out a safety card detailing emergency exit routes and locations of fire extinguishers, but this is not compulsory." "Proportionate to the requirements of a family home" and "the option to fill out a safety card" do not thrill me as someone who has been run out of a room by a hotel fire. |
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I would also point out that the is likely asymmetric information here, where, as you point out, consumers either don't know or assume that the fire safety standards are inline with industry norms. Regulation should definitely be designed to correct information imbalances between customer/seller.