[aetherson]

I am not the person you're replying to, but I used to switch back and forth between Lyft and Uber and use whichever was cheaper at the moment.

But Uber kept sending me drivers who were like 0.5 miles away or more, in SOMA at rush hour, and after the second time I waited ten minutes and then the driver canceled, I decided I was willing to pay a small surcharge to get a drive in less than 5 minutes and for it to, you know, actually happen.

I should probably try out Uber again to see if they've resolved their problems with driver supply. This was SOMA (5th & Bryant) at like 5:15-6:00pm, several times over the course of a month.

[trevyn]

When you suspect there's going to be an issue with timeliness, just call both an Uber and a Lyft, and whichever one gets there first wins. ;)

The cancellation fee only kicks in after 5 minutes.

[chickenfries]

How terrible it would be to be a driver if everyone acted like this...