[Rabidgremlin]

The bot I have been working on uses bag of words and n-grams to identify intents. Useful for when someone says something that may have multiple entities of the same type. For instance a journey start and end point. Can use the "from" and "to" words match better. Also very useful when training on phrases that are very similar such as FAQ questions which often have the same words but the order and one or two keys words is super important to get the right match.