| Practicality of management (as opposed to actual good management). This isn't really the fault of MBA, but rather the fault of office politics. In a large modern corporation with a constantly revolving door, everyone moving their careers through that organization is looking out mainly for themselves. How does someone who has just moved into an executive level at a business he doesn't understand cope with all of the office politics around him? High performance big name people constantly looking out for promotions, bonuses, threatening to leave if their demands aren't met? In the age when the owner of a business built that business up himself, knew how it worked, and knew the people he worked with, it came down to real experience. But in this new age of modern professional short term management, most of the people up and down the organizational chart don't really know anything about the depths of the business. So the only real solution is to simplify the business into "units shipped". If you can put simple numbers and KPIs on everything, you can tell right away who is valuable. Everyone now knows who is valuable. It cuts down politics dramatically as everyone is now pulling in the same direction. Instead of one employee doing all the work being outshone by another employee who does nothing but brag about himself to new hires, you have real hard numbers. Everyone knows how to succeed - make some number go up. Obviously this only works if the numbers actually align with the business. Most of the time, they actually do correlate, which is why this system continues to be used and why it makes profits go up. Does it correlate particularly well? Usually not. But it doesn't have to - the loss from the lack of correlation between reality and the simplified numbers merely has to be less than the lack of production from uncertainty and misalignment. So "units shipped" wins out. What you really need to be blaming is the concepts of professional management and job hopping. I'm hopeful both of those concepts will be uprooted within a century or two by smaller, more focused, and more efficient companies. I believe the future of companies will be single person businesses with zero employees all linked to other single person businesses through an efficient market. With each business being owned, run and controlled by a single expert individual taking the optimal choices. |
Then why can't I blame MBAs and MBA-producing business schools? The core theory of the MBA is that professional management can be taught divorced from the actual details of the industry. And the value of a credential is to permit job hopping. People who work their way up in a company don't need a credential to prove their worth.
> Most of the time, they actually do correlate, which is why this system continues to be used and why it makes profits go up.
In the short term, anyhow. They generally encourage long-term destruction, though, because that lets you juice the quarterly KPIs. That in turn fuels job hopping in that a) somebody gets to claim that they improved KPIs drastically, and b) there's a real incentive to get out before the bill comes due.