[chris_wot]

Your may have been downvoted, but it's true. I work for a company that drank the Google coolaid and it was a dreadful decision.

Virtually no one uses Google Docs or Sheets. Instead, they struggle on without it, or have their department purchase an incredibly expensive version of Office.

The Google experiment has failed in our organisation. Google Groups and Gmail is a bit of a disaster. Google can't even do basic things, like relabel all email older than a certain date. And the admin interface is ridiculously slow, and frankly buggy. One time, I logged into this frequently used interface and discovered that I got prompted with a post it note every freaking time. That might not seem like much, but it slowed me down and we are under the pump at the moment.

Overall, Google has such great ideas but is totally let down by an utter lack of polish and a total inability to improve their UX, and ensure that they finish off features and products.

So much potential let down by incredibly simple UX errors. It's unbelievably disappointing :(

[douche]

The thing about Google Docs is, it looks and has the same functionality now as it did circa ten years ago when I first remember using it. I'm not sure what that department in the Googleplex is occupying their time with.