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by rajington 3483 days ago
I forgive him but this is what I received if you're curious (about 15 emails across 2 accounts within a couple of days):

On Mon, Jul 25, 2016 at 8:19 PM, Keith Horwood <k____@p______.com> wrote: one last attempt... let me know if you'd like those extra credits and if I can help in any way.

thanks again, so much, for joining and I hope you get a lot of mileage out of our software and services!

- Keith

On 2016-07-23 00:19:59 UTC, Keith Horwood <k____@p______.com> wrote: guess I caught you at a bad time, would love to talk more if you do get the chance! it's just a few questions and it means a lot to us. :)

- Keith

On 2016-07-20 00:19:59 UTC, Keith Horwood <k____@p______.com> wrote: hey! didn't hear back from you, would still love to know all about you and hook you up with some more credits.

Aside from the free credits, feel free to reach out to me any time --- this is my personal e-mail. :)

Cheers, - Keith

On 2016-07-17 00:19:59 UTC, Keith Horwood <k____@p______.com> wrote: Hey,

Thanks so much for signing up for Polybit and checking it out, and happy Saturday!

I'm Keith Horwood, author of Nodal (https://github.com/keithwhor/nodal) and founder of Polybit. The response we've seen to Polybit so far has been nothing short of amazing, and you're part of that. Thank you. No, really, it's been a lot of hard work to get to where we are today and your support makes everything worthwhile.

We're trying to learn as much as possible about our users and community --- it's important we can support everyone --- so I'd like to offer you some free platform credits. Would just like to know a couple things, a short e-mail response will go a long way. :)

1. Did you know about Nodal before checking out Polybit? 2. Do you plan on using Polybit for personal purposes, work projects, or both? 3. Where do you work? 4. Is there anything you'd like to know about us?

Let me know and I'm happy to add 1,000 credits to your account. By the way - if you sign up for our community Slack with the slack command on polybit.com, you'll get an additional 500 credits.

Cheers, - Keith

2 comments

For the record --- this was a series of emails I sent out after users registered for the original version of the platform we launched in July.

It was feedback from users here that led us toward stdlib [1] and where we're at now. Probably the most valuable email responses I think I've ever received. I hope you understand at some level that I have to batch email or I simply don't have enough hours in the day to talk to everyone - and I do want everyone's feedback. :) I think I've personally responded to absolutely everyone who's given a response - negative or positive - hundreds, at least. I wouldn't be here without the help and support of others so I want to listen to everyone as best I can.

[1] https://stdlib.com

This is nothing really. If you sign up for a New Relic trial. There sales people, hey Dom, will email you pretty consistently and then start using language like "I’m looking for a courtesy response.". I owe you nothing...