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by ksdale
3482 days ago
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I completely agree. To your second paragraph, I would add that it's hard for customers (and lawyers) to figure out what is "good-enough" in the legal setting. I'm a lawyer and there's a lot of stuff you can find on the internet that I personally think is good enough (I would use it in my personal affairs because the risk of the missing edge cases being an actual problem is slim) but I wouldn't be comfortable recommending it as a solution to a client because those missing edge cases are a real malpractice risk. In the case of a logo, good enough is whatever the client thinks is good enough. In the case of a lot of legal solutions, good enough is often a murky risk/reward calculation based on legal concepts the client may not understand completely. I still think there's enormous room for improvement, both in helping clients understand the concepts and the risks they're taking, and also in providing better automated solutions. |
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