[paulcole]

>the same shortcomings as google: practically zero customer support

As someone who pays for AdWords, I have no problem getting someone on the phone to help when I need it.

[Black-Plaid]

I imagine that most people don't realize they are not Google customers. If you have paid Google money, then you are a customer. People using Google's 'free' services are not. Only customers will get good support.

[voltagex_]

>If you have paid Google money

If you've paid Google enough money. I have to keep paying $6AUD/month unless I want to lose $300+ of Android apps forever (Google Apps for Work). No chance of transferring them to another account (I'd pay $100+ for this)

[tln]

That is a curious situation. Have you really paid for $300 of apps for yourself?

[mcpherrinm]

That doesn't seem so unusual to me. I've been using Android for about 6 years now, and I'd estimate I spend $2-5 a month on apps - the occasional $10 utility, some $1 games, etc.

6 years * 12 months/year * $3/month = 216 USD = 289 AUD.

[flashman]

Yet if your Google account gets suspended for some reason, you'd better have a contact at Google or you're in a world of pain.

[bbctol]

They said customer support.