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by dpandey 3482 days ago
Reflects my limited experience with them as well. We ordered, and waited, and waited, and waited. Eventually I called them and was told someone had messed up the order and the restaurant needs at least another hour to deliver. I gave up.

I love the idea of quickly ordering lunch for our employees on the app - DoorDash just needs to ensure they meet expectations. Just do what Dominos does already. If they do that well - I'd love a reminder at 11 am with our favorites listed where we can check out in 3 taps. And they need to really ensure Uber quality execution.

Given the current state, I feel like they're missing out on a massive opportunity by not fixing genuine customer issues.