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by alexholehouse
3486 days ago
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One thought: FitBit's customer service with me has been nothing but exceptional from start to finish, and is the reason I have bought several for family members. I would hope that FitBit would recognize the loyalty they create based on this quality of service could be magnified by grandfathering Pebble's various services and by maintaining them, while helping Pebble users to transition at their convenience. This would allow Pebble users to continue to have functioning Pebble watches, with the likelihood of sticking with FitBit once the watch does finally break. |
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