[dpandey]

Their hardware and marketing are good, but software not so much - which is where magic happens. Completely agree that when it comes to software and user experience - Fitbit feels like a 'commodity'.

The 30% fall was mainly triggered by Fitbit revising revenue estimates for Q4 from 985M to somewhere around 725M as well as Q3 performing poorer than expected.

What's fascinating is that Fitbit is still going to do about 2.2B in revenue (up from 1.8B) last year. So annual revenue is going to be more than current market cap (1.7B).

Apart from a less than delightful user experience (resulting in device abandonment and low engagement/retention), Fitbit is also losing market share to Xiaomi in Asia.

So I wouldn't call it failing, but yeah it could do much better :)

[twblalock]

> Completely agree that when it comes to software and user experience - Fitbit feels like a 'commodity'.

I don't just mean that. I mean that anybody with business contacts in China could make equivalent fitness-tracking hardware. The barrier to entry for new competitors is very low.

Fitbit needs to be able to prevent a bunch of new competitors from coming out of the woodwork and stealing their marketshare.

[dpandey]

PS: I can't reply to the followup post to this post, so answering here. If you go to CES, you'll find a hundred companies that make a fitness band (I did, last year). None of them have Fitbit's branding and name recognition (which is very non-trivial to create).