[profmonocle]

> Priority is always critical for whatever little changes management wants.

Which is why in an actual emergency, management needs to actually communicate with the people involved in the development pipeline, not just hope the normal flow will magically work faster.

This used to happen constantly at my office:

Boss: I made a ticket to [change thing]. It's urgent, and please let [coworker I pass tickets to] know that it's urgent too.

...

Me: Coworker, I just sent you a ticket, [boss] says it's urgent.

Coworker: Everything is urgent. Shrugs and goes back to working from the top of his ticket list, all of which have the same high-priority flag as the one I just sent him.