[richardwhiuk]

There isn't a dedicated support channel because OSS contributors don't want to support a project - that's a job you need to pay someone to do, they just want to write some code that scratches their itch. If you want more than this you need to be prepared to put down some money.

[detaro]

Stack Overflow and forums certainly do not pay their contributors. Many forums do not even pay their moderators. Just because there are coders that do not enjoy these things does not mean there is nobody who does. The tricky bit is to find the right people and allow them help as efficiently as possible.

[tracker1]

I had a recently gone onto SO, and a question was asked about an error in a minified file... I suggested he try the unminified version to see if the problem still existed.. I was then asked where to get the unminified version. It went downhill from there...

People really expect people volunteering time out of their day online to walk through how to troubleshoot an issue. It gets aggravating and it seems half the questions are like this.