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by jlgaddis
3489 days ago
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> ... I was informed that I would be paying for the full price of the drive ... This is pretty standard. Even at the corporate/enterprise level -- where the disk may contain sensitive data -- you have to send the drive back. You can pay extra (at the time of purchase) to have the option to not have to send your broken drive back. I fully understand why they require the defective drive be returned, however. Their replacement policy would quickly be abused if they didn't require the customer to return the drive. |
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