I think we briefly thought the first post was pointing to that one, and then realized it wasn't. It happens!
Separate observation:
Customer rage anecdotes that inevitably tell only part of a story—or that at least cannot be reconstructed accurately from public info—are not a very high-quality genre on a site whose guiding value is intellectual curiosity. There's a standard downweight that we put on submissions like this.
Separate observation:
Customer rage anecdotes that inevitably tell only part of a story—or that at least cannot be reconstructed accurately from public info—are not a very high-quality genre on a site whose guiding value is intellectual curiosity. There's a standard downweight that we put on submissions like this.