Hacker News new | ask | show | jobs
by jjnoakes 3489 days ago
My close friend tried Zenni. They sent her glasses which gave her fishbowl vision every time she rotated her head (edges warped quickly as the head turned). She contacted Zenni support and was told "We found a defect in your lenses and we'll send you corrected ones".

The same thing happened with the second pair. So she contacted them and got the same "We found a defect" and they sent her a third pair.

Same thing happened with the third pair. When they told her the same thing ("We found a defect") and offered to send her a fourth pair, she declined and got her refund.

I have nothing against online vs optometrist, but I do know of folks who have not had good luck online.

1 comments

Just to chime in this is my experience right now and it degrades my quality of life. It looks fine if you are focusing in the center but anything to offset you can't see, it's blurry and it causes considerable eyestrain. I was happy to pay $70 instead of $400 for a pair of glasses, but I need to find a real optometrist and just pay up. I have terrible vision, -7 contact lens RX (ish). And astigmatism. These glasses are probably fine for people who need less correction.
Yeah and -7 this is probably something worth spending a bit more money on. I am at -8.5 and starting at -8 the government actually pays back more money and covered the complete cost of my glasses and my lenses up to a certain point as well. (a total cost of about 400 euro).

I really dislike wearing glasses and much prefer my lenses, yet when I come home I often just wear them anyway. Personally, it is something I did never mind spending some more money on as it is something I need to function properly (lenses or glasses)

Thanks for your input. Not sure why my comment got downvoted, but it's nice to hear my friend isn't the only one with these issues.