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by ocdtrekkie
3492 days ago
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Engaging me in what you believe to be "rational" discussion isn't going to change my posts. Because despite your attempt to ignore addressing the issues I highlight by grouping them together and characterize me as a 'hater', I'm a pretty straight shooter. If you want to change my commentary, you have to change your employer. Why not ask Larry Page at those company AMAs why Google keeps their contracts with manufacturers (now seen as illegal in most countries) so secret? Why not tell Larry Page you don't want to work at a company that uses political corruption to avoid being subject to the same laws as everyone else? Ask Larry Page to stop getting Google involved in overthrowing world leaders, and otherwise going well outside the reasonable bounds of a tech company. Tell Larry Page you want to work at a company that puts people, not algorithms, in charge of customer service. I mean, you literally now work at a company that's operating in complete defiance of federal law in Russia, as Google is refusing to comply with court orders there. As a long time employee, Ray, you are complicit in all of Google's incredibly terrible behavior, even if you aren't directly responsible for it. If Google starts behaving itself, those of us following the news will listen and respond accordingly. Just as many have softened their take on Microsoft, as they've started making more consumer-friendly decisions. (Though there's some areas they still have a long way to go as well.) |
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You also don't mention that some of the things Google (and Facebook and Twitter) are not complying with concern Russian government attempts to persecute bloggers. Google was also not "compliant" with Beijing's demands for censorship and in 2010, pulled out of the country entirely, giving up billions of dollars in revenue and letting Baidu completely take over.
You say you're not a "hater", but you post almost exclusively on this subject, not just on HN, but on your other social network accounts. My facebook feed is pretty much 100% on bad stuff about Trump these days, and it would be completely accurate to characterize me as a Trump hater.
And for the record, people are pretty vocal internally about fixing product excellence and customer support issues. One of the chief reasons why complaining on HN works, is that so many Googlers care about this issue and are dismayed to see what should be customer support issues on HN. Righting a ship with several billion users is going to take time. Microsoft and Apple has 3+ decades of experience organically growing their consumer support culture.