[username223]

> I'm not going to try to defend our reputation [as a shady company].

Someone well above your pay grade probably should. As far as I can tell, Uber's business model is psychopathic levels of regulatory and psychological arbitrage.

[ohwello]

What is "psychological arbitrage"?

[ambicapter]

Stuff like Uber figured out they could charge people more when their battery was low.

[ohwello]

So that study is their business model?