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by dang 3488 days ago
"Tone" is a word people use to trivialize what they're referring to, which means you're assuming your conclusion.

This is a matter not of tone but of content, and the toxic effects of such content. If only we could rely on well-reasoned user responses to neutralize those effects. But internet forums don't work that way, nor large groups of humans in general. For HN to have civil, substantive discussion, moderation is sadly necessary.

Detaching comments, with an explanation of why, has proven to be one of the best moderation techniques we've tried. The sort of rant we're talking about isn't primarily about the topic at hand—it's primarily about state-changing the conversation to something agitated and ragey. Because that counteracts the purpose of this site, such posts forfeit their right to an ordinary position on the page.

Those who want to read such comments still can, but you literally have to go lower to do so. That seems fitting to me, and a reasonable balance of concerns.

1 comments

Tone's a perfectly valid word when talking about a fuzzy line between insightful and inflammatory. Some people on e.g. Twitter might complain that justified bans were for mere "tone", but it'd be, what, a compositional fallacy(?) to toss out every argument that uses the word.

Regardless, I see what you mean with the state-changing here. It uses this topic as fodder to rekindle an ongoing internet fight. Something to be avoided. Fair enough.

Perhaps if you do this frequently enough your moderation tools can append the parent link + explanation to the comment body and save yourself some work - but then I guess that'd technically be editing user comments : )

Thanks for such a decent reply, and for making me laugh at the end.