[dejan]

You are absolutely right. However, our limits are not really hard limits. If someone occasionally needs to send more emails we do not make a fuss about it. However, a red flag (thanks for mentioning it :) goes up and we check if everything is ok. We never sanction users.

We do have sales teams using Migadu. However, they simply estimated how much they would send and signed up for the higher plan. It's straight forward I believe.

[TheGrumpyBrit]

So you have clients sending unsolicited emails touting for business through the same gateways as my mail?

I fear you will not be in the email business for long.

[dejan]

You live up to you nickname :D

Sending sales emails is not the same as spam, at least not in the lines of business using Migadu. We are not judging what people do for living, but rather try to aid them with a worthy advice if there is a better way. Working hand in hand with users pays off and we both enjoy it. We're tired of being nobody to some wise Google(rs)....

If sales stop, the world would stop. Everyone sells something to somebody.

[TheGrumpyBrit]

The grandparent post referred specfically to "sending cold emails as a direct sales tool." I'm struggling to find any way to interpret that phrase that doesn't scream "spam" to me. Sending your emails individually from Outlook to an individual you've looked up on the targets website doesn't make it any less spammy.

I'm sure your approach works for the customers you have right now, but if you consider the above to be an acceptable use of your service, then I stand by my statement that you won't last long in the email business.

[dejan]

I see. I will take that as a great suggestion. Thank you. We will update our terms to reflect it.