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by megablast 3487 days ago
Don't be ridiculous. They would still have to recall every device, how else could they do it?

You can't send plain faulty batteries back.

And they still don't know why it happened, They tried 2 different batteries from different manufacturers and it was still exploding.

1 comments

Er... isn't it obvious? They could mail you the replacement battery?
How did you figure out that the battery is the problem? Samsung has yet to figure out a root cause, so it may be mechanical design, or ...
No, I mean, instead of recalling 2.5m phones, you replace 2.5m batteries. Which you can do. Because they're replaceable.
Samsung tried shipping different batteries in the replacements but those still acted up. It's pretty unlikely replaceable battery which have done much.
Sure, but that doesn't change how much easier, cheaper, and less invasive to customers the replacement can be when you can take the batteries out.