| The FedEx we know, isn't actually FedEx. Nor is FedEx Home. FedEx is really the airline (all the time) or long-haul, inter-city transport (most of the time). The guys who come to your doors to do a delivery are generally not FedEx employees, instead they work for a local franchisee who scored the winning bid to serve that particular route (similar to candy/soda vending machine "contract routes"). FedEx Home is another flavor of this. As is FedEx Custom Critical. In general, residential delivery is one of the more expensive operations a carrier can undertake (at least in the US). So almost everyone who does large volume is scrambling to find cheaper ways to deliver their goods to you, such as: - FedEx SmartPost (FedEx on the long haul, USPS on last mile) - UPS SurePost (UPS on the long haul, USPS on last mile) - LaserShip (Pick up from local Amazon warehouse, deliver to last mile) - USPS Contract Delivery Service ($carrier on long haul, independent contractor for last mile) - USPS in general (FedEx, UPS, or contract carrier on long haul, USPS employee for last mile) |