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by jaas
3496 days ago
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"A hardware platform only solves half the problem that most purchasers of HSMs and smart cards are asking vendors to solve." A hardware platform alone solves less than half the problem for many HSM buyers, myself included. There's also software, then there's support. HSMs, at least the kind we use, are niche products because relatively few people have reasons to operate them (they're not cheap either). There aren't a lot of people who know how to use them well. We need to be able to get support on the phone 24/7/365 to deal with problems that come up because like most people who own HSMs, they are critical to the functioning of our systems. Just throwing this out there to remind people interested in open HSMs (a fine idea) that at least when it comes to most people buying HSMs today, there needs to be an organization backing the product with good support. Otherwise it's probably a non-starter for critical systems. |
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Fulfilling this market, with the need for the outsourcing of liability, etc. is not mutually exclusive with providing general-purpose HSMs.