[gregorias]

Hi Aoyagi,

I work at Google, and I would like to take a look at what happens to your account during login. The situation that you are describing sounds surprising to me.

If yes, then could you provide a contact point so I may contact you with my corporate credentials (corporate e-mail) to verify myself?

[CaptSpify]

What everyone here is asking: Why does it take someone posting on HN to get a response? Why can't you just have a basic customer service system set up?

[samat]

Not cost effective, obviously.

[Aoyagi]

Hey! I believe it's just due to me logging in from new locations/countries quite often and Google's account hijack protection kicks in. Up until that point it's completely understandable (although I'd prefer if there was an option to disable that altogether). What happens later, however, is beyond me.

Also, I forgot to mention (I wanted to!) that I've never given Google any phone number or logged into an Android device (with that account).

Sometimes I am able to get through with the email verification, sometimes I cannot. By the way, this issues goes back to at least 2014, when the form looked different: http://puu.sh/sqFDT/0c3eea00d9.png