[trjordan]

Because if you have a bad experience with a Pixel phone, you'll complain about it on social media.

Never mind that it's not their device anymore. Never mind that your problem is because the reseller pried it open and swapped out the battery. Never mind the malware the reseller loaded. Never mind the 30% price premium and "Advanced Warranty" you had to buy, because Google's site was out of stock. Never mind the battery-draining Candy Crunch [sic] game you installed because you mis-clicked.

These days, both Apple and Google are held responsible for anything that happens with their phones, no matter what else goes on in the ecosystem. No wonder they try to control the experience as much as possible.