The article title was a bait and switch! Honestly, I don't know much about the domain registration business but I had always imagined it worked even suckier than the way he describes it working in this case.
When you hand over $250 and they hold it for 3 months with the promise of giving you a shot at an auction, then they cancel the auction... I still call that a "switch".
Still haven't received the refund, by the way.