[CodeMage]

> There is no incentive to improve the software under those circumstances, and the people that get paged aren't in the position to fix what's broken.

Sure, one solution is to make developers responsible for support, too. I find it hard to believe that's the best solution.

[jlgaddis]

Personally, I like that solution, but I'm a big fan of "he who breaks it, fixes it".

If I implement a shitty "solution" to a problem and it ends up causing even worse problems then I should be the one to "feel the pain" and it should be my responsibility to fix it/do it over/do it right. Nobody else should suffer because I f--ked up.