[guitarbill]

The problem is asymmetry of work involved. Where do you draw the line between somebody who's technically challenged or somebody who's very lazy or entitled and simply spams the first email they see hoping the other person will oblige in helping them?

I mean, a single web search would reveal that the person probably doesn't work for <insert brand>. Would you email somebody about a Toyota car if their address wasn't "[e-mail]" or something? Besides, if they had bothered to read the license, it's clear it comes "WITHOUT WARRANTY OF ANY KIND".

Also, many companies make it intentionally hard to find a contact address. Mr. Stenberg shouldn't be disadvantages because some company which doesn't care about customer relations has decided to use his excellent piece of open source software.