[sandGorgon]

Use Linux. Seriously. I installed Fedora 24 in my dad's PC and I haven't had a support call in 3 years.

[rovr138]

Does he use it?

I installed Ubuntu LTS on my mom's. If it weren't for the SSH connection that always calls a server I have and I can use it to log back to her computer, I would have to get a sister to drive there in order to walk me through what she's seeing.

With the SSH tunnel, I can just SSH to her computer through my server and fix almost everything.

[sandGorgon]

its brilliant. It has gnome and he loves it - he says its better than hunting through "my programs".

Windows 10 and Gnome have fairly convergent UI. And all the software is already built into Linux