[chiefalchemist]

Yes. But why even bother if the company offering the product is known to abandon its customers? Why not find and trust a trustable brand? Unless there's something exceptional about this product. First time shame on you. Second, third and fourth time... shame on me.

[Klathmon]

Every company sunsets old products. Do you feel the same when Windows discontinued XP? When apple dropped support for safari on windows? When your favorite startup tool just closed up shop one day without much of any notice?

At least when google sunsets a tool, they almost always give a year+ of notice, the often provide alternatives, the always allow full data export, and they have been known to extend support for a product if there is a lot of pushback.

[kmmt79]

I find it odd that valid criticism such as the parent is getting downvoted for no apparent reason. HN used to be about providing a balanced view on subjects, not about censoring negative opinions.