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by ygra
3517 days ago
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Never seen an ATM to be used from a car, but as for touch screens, many of those have severe alignment problems that would get even worse due to parallax when used from wildly different viewing angles. Requires you to have even larger buttons to counteract that or frustration sets in where people constantly get the impression their touches don't register (just because they manage to hit slightly below the button). ATMs I tend to use have the following design: https://www.sparkasse-einbeck.de/module/aktion_if/wunsch-pin... with a row of four large physical buttons to the left and right of the screen. It's impossible to get a viewing angle extreme enough that this gets ambiguous. |
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Having used both types of ATMs, I find the touch-screen ones less error prone. The touch targets are always gigantic. They pretty much have to be anyway to ensure that everybody can read the labels. I just touch what I want and it works. For ATMs with physical buttons on the side, I always have to crouch down to get the right angle so I can figure out which button does what. With the ones I've used, it's quite easy to get a viewing angle where it's ambiguous.