100% uptime is a financial guarantee: if it's up for less than 100% of the time (other than scheduled maintenance), we refund 30x that amount, up to 1 months' fees.
We used to have a more engineery 99.95% uptime guarantee, but customers empirically prefer the financial guarantee over that.
We used to have a more engineery 99.95% uptime guarantee, but customers empirically prefer the financial guarantee over that.