[SnakePlissken]

I rarely see in coverage of these mass replacements what kind of positions are being affected, just "IT workers". The article says they're mostly back-office staff but I don't know what that means at UCSF. Are these software engineers, systems admins, middle-managers, etc? Are they low level help-desk positions? Or is it a broad mix across the entire IT hierarchy? How does the answer in this case compare to other recent incidents (e.g., Disney)?

I don't ask to insinuate "lower-skilled" workers deserve to be replaced or should have prepared for it; I'm merely trying to get a better grasp on the scope of these recent outsourcings.

[mc32]

It probably means some of their developers, the ones who glue systems together --also maybe the sysadmins for mundane things but will probably keep key people like LDAP/Auth dev, InfoSec, network architect and then move all the other routine operational stuff off-shore.