[hota_mazi]

> We have no plans to shut the app down

This is a pretty empty claim without a minimum time frame. It would also be more convincing if it came from Ben Silbermann...

Hope you forgive the skepticism but I've seen too many start ups being acquired and happily singing the "Our buyer has full confidence in us and will let us operate with 100% independence" cliché quickly followed a few months later by "We are sorry to announce that we're shutting down".

[hullo]

"Hi I just got something for free and I'd like the opportunity to complain about it now." I mean he said there are no plans to shut it down. What timeframe? You want a promise that for X years you'll continue to receive this service for free, unchanged? They're extending the value. There's literally nothing to be grumpy about.

[zodPod]

Except you literally just stated what there is to be grumpy about.

> "..I just got something for free and .."

What you're saying is now that they got it for free they have no right to complain about the fear of it being unstable. Which is EXACTLY why people are having an issue here. They are fearing that the fact that it is free means it also won't be able to be relied upon and you just proved why they are saying that. If you pay for something you have some recourse. If it's 100% free for everyone and shuts down, well shit. Guess all of your stuff is gone and you have to go elsewhere.

[ChrisLTD]

There is no guarantee even if you paid for Instapaper that it would continue as a service.