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by nicolas_t 3518 days ago
Yes the entire argument from IBM revolved around lower costs for company's helpdesks because mac users needed less help.

But, to be fair, apple's computers tend to be well built and not break easily. I had a powerbook that lasted 9 years (used for a few years then gave it to my parents). All the apple computers I bought lasted a long time (except for a second gen macbook air I had). I've had a small toshiba laptop and it broke after 3 years shortly after the insurance stopped.

It's anecdotal but I've seen it also with friends.