My suspicion is that any time someone's analysis of a situation requires them to say "$GROUP is just bad at their jobs," that analysis is biased at flawed at the deepest levels.
Or it could be experience speaking: I worked at one of these banks for a decade, and was distinctly unimpressed by the caliber of technology management.
Bizarrely, I'd rate the one I worked at as best in class as far as tech management goes.
To back this up, I can draw on the experiences of my friends and former colleagues across the Street, and a large number of hair-raising interviews at other banks that made me repeatedly wonder why I would trade in the devil I know for a dumpster fire.
At the end of the day though, "the best in class" is still not "good".