[gojomo]

Great story. My favorite part is the contrast between Gates' and Jobs' negotiating styles. Gates: use your pride to set a lowball effort/value frame. Jobs: imply use of Apple proprietary information, leverage reputation of stubborness.

Hertzfeld's tactic is nice, too: request a royalty for the unbundled version that Apple "would never do" -- but did.

[JacobAldridge]

I like the note from Bill Gates as well. A gentle reminder that behind the caricatures we all create for celebrities there are real people with depth ... some of whom spend too much time playing maze games.

[gojomo]

I hadn't zoomed the letter until your reply. Looks like the early Mac's Geneva font, printed on an ImageWriter. :)